Human Resources Certification Institute (HRCI) Practice Exam

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Which type of discipline involves communicating expectations and engaging in joint problem-solving?

Counseling
Progressive
Positive
Mentoring

The correct answer is: Positive

Positive discipline involves setting expectations and enforcing boundaries while maintaining a connection and avoiding punishment or blame. Counseling typically involves a one-sided conversation where a trained professional advises a person on how to improve their behavior. Progressive discipline is a hierarchical system of providing consequences for breaking rules. Mentoring is a supportive relationship between a more experienced person and a less experienced person, but it does not necessarily involve problem-solving or setting expectations. Therefore, option C, positive discipline, is the most appropriate type of discipline for communicating expectations and engaging in joint problem-solving.